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Secure Shopping

AqtocyclingSafe and Secure Shopping

a'qto takes its responsibilities and obligations to protect the personal information of its customers very seriously. Comprehensive security measures have been carefully implemented and subjected to rigorous independent testing in order to provide a safe and secure shopping environment for its customers.

Secure Online Shopping

Every time a'qto collects your personal information (such as your delivery / billing address, contact details and so on), a secure connection via Secure Socket Layer (SSL) technology is established with your web browser to ensure that your details are encrypted and securely communicated to us, safe from prying eyes or malicious threats. We use the Verisign Secure Site SSL Certificates which protects the transfer of sensitive data on Web sites, intranets, and extranets using a minimum of 40-bit and up to 256-bit encryption. Includes a $10,000 warranty and Comprehensive security measures and access controls are in place to protect customer information collected and stored on our servers and systems, and ensure that these details are only accessible by authorised personnel for authorised reasons.

These security measures are routinely tested and validated by independent security companies in order to provide the highest levels of security to protect customer information.

For more information on what details are collected by a'qto, how it is used and what our obligations are in terms of management of customer information, please see the a'qto privacy policy.

Secure Credit Card Payment

a'qto has engaged a globally accredited payment gateway service provider (eWay) to secure all aspects involving customer payment via credit cards.

All customer credit card information is securely submitted and processed entirely on specialised eWay systems; a'qto staff cannot access, view, process or store sensitive cardholder data (such as credit card numbers, PIN codes or CCV codes). Credit card details are encrypted by the customer’s browser before they are sent to eWay systems, and are never exposed in clear-text.

eWay is globally certified to meet the regulatory security requirements outlined by the Payment Card Industry Data Security Standard (or PCIDSS). PCIDSS certification is required by banks and credit card issuers in order to allow merchants such as a'qto to accept payments from customer credit cards. As part of the certification process, eway is required by a'qto, banks and credit card issuers to implement stringent security controls and undertake regular independent security audits to maintain its certification and security assurance levels.

Privacy

Your privacy is important to us. Please note that all personal details provided will remain with A’qto and will not under any circumstances be distributed to third parties. Your details will be kept on a private database for A’qto use only.

For more information on eWay and its PCIDSS certification, please visit the eWay website

Contact Details

If you have a question or concern regarding the security of your personal information or payment details, please contact us atcustomerservice@aqtocycling.com