Service Guarantee

Online Ordering

Ordering with a'qto is Easy & Risk Free!

Feel confident, a'qto takes the risk out of ordering

Exchanges

Complete exchange guarantee

Exchanges (full price items) -100 days from date of purchase

Exchanges (sale items) -100 days from date of purchase

Refunds (full price items^) - 100 days from date of purchase

Secure Shopping

We use the Verisign Secure Site SSL Certificates which protects the transfer of sensitive data on Web sites, intranets, and extranets using a minimum of 40-bit and up to 256-bit encryption.

Shipping

Australia

Free Express Delivery for orders over $99

$9.99 flat rate shipping for orders under $99

New Zealand

Free Express Delivery for orders over $129.00

$17.99 flat rate shipping for orders under $129.00

USA

Free DHL delivery on orders over $150*

Flat rate DHL delivery of $9.99 on orders under $149.99

UK & Europe

Free DHL delivery on orders over $150*

Flat rate DHL/Air Mail delivery of $14.99 on orders under $149.99

Rest of the World

Free DHL delivery on orders over $250*

Flat rate DHL/Air Mail delivery of $39.99 on orders under $249.99