We are committed to offering great value products. To ensure we can deliver these great products at fair prices we have a minimum order value of $99 for our free delivery service. For any orders under $99, we have a simple flat $9.00 fee. You can upgrade your shipping to Australia Post Express Post for only $7.00 at the checkout.
When your order is packaged, you will receive a notification of delivery including tracking details and information on how to view your account on www.aqtocycling.com. To track your parcel – go to auspost.com.au/track and enter your parcel tracking code sent by us.
Delivery is made via Australia Post e-Parcel System. e-parcel uses Australia Posts vast distribution network to ensure parcels are delivered in the least amount of time. Standard Delivery is generally 2-3 working days for Sydney, Canberra, Melbourne & Brisbane metro areas. Other regions can be up to 10 business days.
If delivery time is important to you, then we also offer express shipping using Australia Post Express Post Network. The Express Post network covers over 80% of Australian business addresses, private addresses and Post Office boxes. Delivery outside this network will receive the fastest possible delivery using existing transport links. This service is overnight to most metro areas if orders are received prior to 12pm. Express Post is available on checkout for a fee of either $7.00 or $15.00depending on the size of your order for delivery anywhere in Australia.
We strongly recommend for WA, NT & TAS residents to use the express service as standard eParcel is via ground transport.
Our Express Post option is for next day delivery for postcodes in the Australia Post – Express Post Network. To find out if your address is within the network visit Australia Post Website.
Alternate Delivery / Pickup Options
DHL Courier provides guaranteed delivery next business day across Australian cities and 2-3 days into regional areas. Signature is required for receipt of goods so if you select DHL Courier at the checkout, please ensure you provide a street address for delivery as PO Boxes cannot be delivered to.
Australia Post Parcel lockers are also a great way to access your deliveries at a time that suits you. Parcel lockers are available 24/7 and free to setup and use. To find out more about Parcel Lockers visit Australia Post.